Main switchboard: 020 8546 7711
As of 31st March our telephone system is changing. When calling about your appointment, some of the department phone numbers may have changed. Please click here to view our flyer.
If you have any appointment query, please contact the teams on the following numbers:
If you wish to cancel an appointment and you do not wish to rebook please email firstname.lastname@example.org. Please note that as you do not wish to have a further appointment you will be discharged back to your GP.
Compliments, Comments and Complaints Our staff are committed to providing the highest quality care to patients and visitors.
Each year, we get thousands of cards and compliments but we realise that from time to time you may have concerns, and we want to know when things are not as they should be. Please be reassured that care will not be adversely affected by any concerns raised with us. In the first instance Matrons, Ward Sisters or clinic staff may well be able to resolve any concerns you have and we would encourage you to contact them in the first instance. However, if you would like to discuss matters further, please contact our Patient Advice and Liaison Service – or PALS - PALS who would be happy to provide advice. PALS are available Monday – Friday from 9am to 5pm: they can be found at the junction of the link corridor and Bearnard Meade Wing. Ask a volunteer or a member of staff to show you the way.
Direct line 0208 934 3993 Internal x3993 Bleep 993 Email email@example.com
And of course, we’d love to hear if we got it right too. You can log on to NHS Choices, or write to us.