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Emergency Department

24 hours a day, seven day a week

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Location

Emergency Department

Galsworthy Road Kingston upon Thames Surrey KT2 7QB
Parking and directions
Patient contact information Reception: 020 8546 7711

A comprehensive Emergency Department with full resus facilities and intergrated GP led service. Separate paediatric Emergency Department linked to the inpatient paediatric service. Facility to receive direct GP referrals for both Adults & Paediatrics.

 

 

  • "Satisfaction and attention from nurses, doctors and consultant, really satisfied as a parent of a two year old child." Paediatric Emergency Dept parent
  • "Friendly and professional staff. Very attentive and caring, we did not wait at all. I'm massively impressed with how we were dealt with this evening." Emergency Dept patient

A&E team

What we do

Our Accident and Emergency department provides high quality care 24 hours a day, seven days a week and it sees and treats around 104,000 patients every year. 

The A&E Department has 9 consultants who are in the department 16 hours a day and on-call outside of that time and there are junior doctors and registrars in general and paediatric emergency medicine. The Emergency Department nursing team is led by an Emergency Medicine Matron.

The department has a target of treating and admitting, transferring or discharging patients within four hours of arrival and was one of only a small number of Trusts to see and treat 95% of patients within four hours in the first three months of 2013/14.

The department has full resucitation facilities, an integrated GP led service and a separate Paediatric Emergency Department, which is linked to the inpatient Paediatric Service. 

The department also takes direct referrals from GPs for both children and adults.

What to expect on arrival

On arrival patients are assessed by an experienced A&E nurse. This assessment is called triage and is designed to ensure the most seriously ill patients are seen first. Patients with minor injuries or illness may be directed to alternative services which may be more appropriate for them, such as a local walk-in centre or their GP.

 

PERFORMANCE
95.65%

of A&E attendees are seen within four hours. This is the year to date figure.

  • "satisfaction and attention from nurses , doctors & consultant, really satisfied as a parent of two year old child" Parent
  • "friendly and professional staff. very attentive and caring. we did not wait at all. I'm massively impressed with how we were dealt with this evening" Patient
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Consultants and key staff

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