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Neonatal Unit (NNU)

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Location

The Neonatal Unit is located on the first floor of the maternity unit

Galsworthy Road Kingston upon Thames Surrey KT2 7QB
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Photo Tour
Patient contact information Neonatal Unit: 020 8546 7711 ext: 2421 or 2420 Direct Line (FOR PARENTS ONLY): 020 8974 5390 Marie Richter, Matron, Neonatal Unit: 020 8546 7711 ext: 2951 Born Too Soon Coordinator: 020 8974 9157 or blp 243 Jo Keats, Service Manager, Paediatrics & Neonatal Unit: 0208 546 7711 ext: 6164

The neonatal unit at Kingston Hospital aims to provide the very best treatment and care possible for your baby. We will encourage you to be as involved as possible in the decisions and care of your baby and will try to put your mind at ease with any questions or concerns you may have. 

There are three levels of care that a baby may require: Intensive care for critically ill babies, high dependency care for babies who require continuous observation and support and special care for babies who required some support and observation or help with feeding.    

If your baby is less than 26 weeks gestation or very small and requires specialist medical or surgical treatment, they may be transferred to another unit.

Most admissions to the unit are unexpected. There may be many different reasons for a baby to be admitted:

Pre-term -babies born before 34 weeks are automatically admitted to the unit.

Small for gestational age - these are babies who have grown slowly in the womb. They may be term or pre-term.

Sick babies - some term babies unexpectedly require extra care, treatment or monitoring.

Please watch our short film to see inside the unit and find out more about how we care for premature and sick babies:

https://m.youtube.com/watch?v=hr7ASHQHZko

Visiting the Unit

Parents are most welcome to visit the neonatal unit at any time unless during emergency procedures. We also ask that you wait outside during the doctors ward rounds and nursing handovers. However it may be possible to join the doctors when rounds when they are discussing your baby, this can be negotiated with the nurse in charge or the neonatal matron.

Brothers and sisters may visit at any time as long as they are accompanied by a parent. Grandparents and visitors over 16 years are welcome between 3.00pm and 7.00pm, although this must be with a parent present. 

  • "Very patient and helpful staff. Confident in 24 hour care. Staff explain everything clearly and patients have choices when comes to treatment and/or feeding." Parent
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