Palliative Care Team

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Regent Wing

Galsworthy Road Kingston upon Thames Surrey KT2 7QB
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Patient contact information Tel: 020 8934 2780 / 020 8546 7711

Palliative care is an approach that improves the quality of life of patients and their families facing problems associated with life threatening illness, through the prevention and relief of suffering by means of early identification and impeccable assessment and treatment of pain and other problems, physical, psychological and spiritual". (World Health Organisation 2002).

We are a hospital based palliative care team consisting of specialist nurses and palliative care consultants. Our extended team includes a social worker and the hospital chaplaincy team. The team works in an advisory capacity alongside other health care professionals involved in the persons care.

The aim of palliative care is to provide a holistic approach to care focusing on issues of comfort and quality of life rather than cure.

When the hospital palliative care team are involved in a person’s care a contact number will be provided.

The service is available Monday-Saturday, 9.00-17.00.

Useful Links:

Would you like to leave feedback about this department?

The following leaflets are available through the team: Hospital Specialist Palliative Care Service - Information leaflet for patients, their family and friends; Hospital Social worker for cancer and palliative care; Hospital Cancer Councellor; Coordinate my care - information for patients and their carers;  Coping with dying; Relative/carer Information leaflet  Liverpool Care Pathway (LCP); What is hospice care? - Help the hospices; A guide to our care services - Princess Alice Hospice. The team can also provide other information, including Macmillan booklets, on various topics according to individual requirements.

Patient Feedback:

The following are some of the comments made by patients and or their relatives who took part in  an inpatient survey during summer of 2012: "So very reassuring in a difficult time and enormously supportive"•" I am so glad they are here" • "Extremely good in listening to what I need to say and exploring what would happen" • "Gentle care and understanding, patience, empathy. A lot of support to all my questions" • "Very informative, very helpful with pain control"


Team Members -  Thora Thorhallsdottir -Lead Palliative care Nurse, Alison Cruise -End of life care facilitatior, Christina Thomas -Liverpool Care Pathway facilitator.

The team is based in Regent Wing in the hospital grounds but meets patients and their families/friends either on the ward or in a dedicated private space.

How to refer:

Patients and/or their families can ask the relevant hospital medical team to make a referral to the Hospital Palliative Care Team

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