Kingston Hospital Switchboard: 020 8546 7711

Closure of Norbiton Station - 5th – 28th August 2017
No trains will call at Norbiton railway station between 5th and 28th August 2017 due to the planned upgrade of London Waterloo. Trains will run to Kingston and New Malden, but are expected to be busier than normal. Due to the planned works, local buses and roads in the area are also expected to be busier. If you are travelling to the hospital during these dates, please plan ahead and allow extra time for your journey. For further information about alternative travel arrangements please click here and select Norbiton on the dropdown menu.

For information about how to get to our other outpatient locations please click here. 
 
For detailed travel information, please see the information below or, alternatively, use the Transport for London journey planner.

Kingston Hospital Site Map

We strongly recommend that patients and visitors use public transport to get to the hospital. The Trust is well served by both buses and trains.

Travelling by Train

The nearest station to Kingston Hospital is Norbiton.  The hospital is a short walk (less than five minutes) from the station along Coombe Road or Wolverton Avenue.
 
Norbiton Station is served by South West Trains and receives regular services into and out of London Waterloo.  Services to Norbiton run on the Kingston Loop and the Shepperton line.
 
For further information about train times and fares, please see the National Rail Enquiries website or telephone 08457 48 49 50.    

Travelling by Bus

We strongly recommend that patients and visitors use public transport to get to the hospital.
 
Kingston Hospital is served by a number of bus routes.  Low-floor, wheelchair accessible buses run on all the routes serving the hospital.  Please click here to see a map showing the bus routes which serve the hospital and the buses' point of origin/destination.

Bus stops:

• Kingston Hospital Forecourt - K2 and K4
• Galsworthy Road - K3, 57, 213 and N213
• Coombe Road - K2, K3, K4, K5
• Kingston Hill - 57, 85, 213, N213

For further information on bus times and fares please contact Transport for London on 020 7222 1234 or 020 7918 3015 (Text phone).   Alternatively, access Transport for London's Journey planner.

Travelling by Bike

There are bicycle storage facilities where visitors can secure their bikes.
 
The hospital appears on the free Transport for London Cycle Guides for areas 9 and 10

Travelling by Motorcycle

There is parking available on site for motor cycles which is free of charge as long as you park in the designated areas by the Royal Eye Unit or next to the sheltered bicycle rack to the right of the Hospital’s Main Entrance.

Travelling by Taxi

If you wish to travel home by taxi, Freephones are located around the hospital for local taxi services.

Freephones can be found:

Esher Wing  Level 2 (Ground Floor)
Outpatients Department  Level 3 (Ground Floor)
Bernard Meade Wing Level 3 (Ground Floor)
A&E Department

Travelling by Car

If you wish to travel by car, please be aware that parking at the hospital site is very limited and you should allow yourself plenty of time to find a parking space. At busy times, there may be queues for spaces.

Directions from the M25

• Exit the motorway at junction 10, (signed London (SW), Kingston, Guildford & A3), and take the A3 towards Kingston.
• Exit the A3 at the Coombe Lane Interchange.
• Join the A238 (Coombe Lane).
• Continue down Coombe Lane and turn right at the junction with Galsworthy Road.
• Kingston Hospital is located on the left

Kingston Hospital address:
Galsworthy Road
Kingston upon Thames
Surrey KT2 7QB

Directions from the M3

• Exit the motorway at junction 1 (signed Sunbury, Kingston & A308).
• Join the A308 (following signs for Kingston).
• Continue on the A308 to Kingston and after crossing the River Thames, follow the one way system rejoining the A308 (London Road).
• Turn right onto the A238 (Coombe Road and turn left at the junction with Galsworthy Road.
• Kingston Hospital is located on the left

Kingston Hospital address:
Galsworthy Road
Kingston upon Thames
Surrey KT2 7QB

The camera-operated car parking system (ANPR) will record your car registration as soon as you enter and leave the hospital site. Please make sure if you have a blue badge that you have registered your car registration – details on how to do this are below.

ANPR (Automatic Number Plate Recognition)

ANPR records the exact time you drive into and out of the hospital site and compares this to the amount you have paid. If you stay longer than expected you must ‘top up’ by paying the additional amount before you leave.

The car parking system has a grace period designed to ensure that you are not unfairly charged for the time spent finding a parking space or if you are just quickly dropping off or collecting from the site. This grace period is 20 minutes. If you are entering and leaving the site within 20 minutes then no charges will be applicable, if you are on site for 1h 20 minutes you will need to pay for 1 hour etc.

The new system offers a number of payment options, allowing visitors and patients to Pay on Arrival or Pay on Exit:

• Cash i.e. coins. N.B. No change is given from the parking machines and you can only pay with coins.
• Credit card (the credit card machine is located inside the main entrance (Bernard Meade Wing)
• Telephone (the first time you call you will need your credit card details and your car registration).
• Download the app – paybyphone or text REG and your number plate to 65565 and follow the instructions.
• Online at www.paybyphone.co.uk

The charging period for the public car parks are from 8:00am to 8:00pm, seven days a week. You can purchase additional time (if required) at the payment machines or by phone

The current minimum fee is £2.00 (for the first hour) and £1.50 for each hour thereafter (up to five hours).

Car Parking Tariffs at Kingston Hospital

• Up to 1 hour £2.00
• Up to 2 hours £3.50
• Up to 3 hours £5.00
• Up to 4 hours £6.50
• Up to 5 hours £8.00

There is also a daily rate of £10 available which covers you for one calendar day (ie payment made at 10am covers you for the remainder of that day)

* Please note: parking tariffs have NOT increased and have stayed at the same rates.

Please click here for information about parking for disabled visitors at the hospital.

Please note that vehicles who park on site and do not make payment for the time parked on site will receive a Parking Charge Notice. The Parking Charge Notice fee is £100, reduced to £50 if paid within fourteen days. Full terms and conditions for usage of the car parks are displayed at the entrance to the public car parks.

How to use the new system:

You will need to know the time of your arrival and your vehicle registration. You can pay by:

• Credit card (the credit card machine is located inside the main entrance (Bernard Meade Wing)
• Telephone (the first time you call you will need your credit card details and your car registration).
• Download the app – paybyphone or text REG and your number plate to 65565 and follow the instructions.
• Online at www.paybyphone.co.uk
• Or by coins at one of the payment machines.

To pay on exit:

• Visit one of the payment machines
• Enter your registration and money for the number of hours you have been onsite
• Retain your ticket as proof of payment

To pay on arrival:

• Visit one of the payment machines
• Enter your registration and money for the number of hours you wish to be at the Hospital
• Retain your ticket
• If you exceed the time of your original ticket, visit one of the payment machines, enter your registration and then the number of hours you wish to “top up” for. Retain the second ticket

Blue Badge Holders

All blue badge holders will need to register their car registration with the new system to ensure you do not get a ticket. This can be done by asking one of the staff in the clinic, ward, A&E or at main reception to register it for you, by calling 020 8934 2003 or emailing your vehicle registration, blue badge number and its expiry date to carparking@kingstonhospital.nhs.uk. This can be done in advance or within 24 hours of parking on site. If you have received a Penalty Charge Notice and are a Blue Badge Holder please include the reference number of the fine in your e-mail so the Trust can resolve this for you. All blue badge holders can park in any visitor car parking space except staff parking areas.