Kingston Hospital Switchboard: 020 8546 7711

New car parking system at Kingston Hospital and charges for blue badge holders from 22 January 2018

Kingston Hospital NHS Foundation Trust is introducing a new parking system to address issues highlighted by patient and public feedback on current arrangements. The new system will be in place from 22^nd January 2018, when new operator CP Plus will take over the management of Kingston Hospital’s car parks. For more information please view our leaflets below.

New Pay on Exit car parking system

Car parking changes for blue badge holders at Kingston Hospital

Please click here to read our news release

Kingston Hospital Site Map

We strongly recommend that patients and visitors use public transport to get to the hospital. The Trust is well served by both buses and trains.

Travelling by Train

The nearest station to Kingston Hospital is Norbiton.  The hospital is a short walk (less than five minutes) from the station along Coombe Road or Wolverton Avenue.
 
Norbiton Station is served by South West Trains and receives regular services into and out of London Waterloo.  Services to Norbiton run on the Kingston Loop and the Shepperton line.
 
For further information about train times and fares, please see the National Rail Enquiries website or telephone 08457 48 49 50.    

Travelling by Bus

We strongly recommend that patients and visitors use public transport to get to the hospital.
 
Kingston Hospital is served by a number of bus routes.  Low-floor, wheelchair accessible buses run on all the routes serving the hospital.  Please click here to see a map showing the bus routes which serve the hospital and the buses' point of origin/destination.

Bus stops:

• Kingston Hospital Forecourt - K2 and K4
• Galsworthy Road - K3, 57, 213 and N213
• Coombe Road - K2, K3, K4, K5
• Kingston Hill - 57, 85, 213, N213

For further information on bus times and fares please contact Transport for London on 020 7222 1234 or 020 7918 3015 (Text phone).   Alternatively, access Transport for London's Journey planner.

Travelling by Bike

There are bicycle storage facilities where visitors can secure their bikes.
 
The hospital appears on the free Transport for London Cycle Guides for areas 9 and 10

Travelling by Motorcycle

There is parking available on site for motor cycles which is free of charge as long as you park in the designated areas by the Royal Eye Unit or next to the sheltered bicycle rack to the right of the Hospital’s Main Entrance.

Travelling by Taxi

If you wish to travel home by taxi, Freephones are located around the hospital for local taxi services.

Freephones can be found:

Esher Wing  Level 2 (Ground Floor)
Outpatients Department  Level 3 (Ground Floor)
Bernard Meade Wing Level 3 (Ground Floor)
A&E Department

Travelling by Car

If you wish to travel by car, please be aware that parking at the hospital site is very limited and you should allow yourself plenty of time to find a parking space. At busy times, there may be queues for spaces.

Directions from the M25

• Exit the motorway at junction 10, (signed London (SW), Kingston, Guildford & A3), and take the A3 towards Kingston.
• Exit the A3 at the Coombe Lane Interchange.
• Join the A238 (Coombe Lane).
• Continue down Coombe Lane and turn right at the junction with Galsworthy Road.
• Kingston Hospital is located on the left

Kingston Hospital address:
Galsworthy Road
Kingston upon Thames
Surrey KT2 7QB

Directions from the M3

• Exit the motorway at junction 1 (signed Sunbury, Kingston & A308).
• Join the A308 (following signs for Kingston).
• Continue on the A308 to Kingston and after crossing the River Thames, follow the one way system rejoining the A308 (London Road).
• Turn right onto the A238 (Coombe Road and turn left at the junction with Galsworthy Road.
• Kingston Hospital is located on the left

Kingston Hospital address:
Galsworthy Road
Kingston upon Thames
Surrey KT2 7QB

The camera-operated car parking system (ANPR) will record your car registration as soon as you enter and leave the hospital site.

ANPR (Automatic Number Plate Recognition)

ANPR records the exact time you drive into the hospital, Park up, when finished, key in your first three digits of your Registration, the machine will identify and will inform you how long you have been on site and how much you have to pay.

The car parking system has a grace period designed to ensure that you are not unfairly charged for the time spent finding a parking space or if you are just quickly dropping off or collecting from the site. This grace period is 20 minutes. If you are entering and leaving the site within 20 minutes then no charges will be applicable, if you are on site for 1h 20 minutes you will need to pay for 1 hour etc.

The new system offers a number of payment options, allowing visitors and patients to Pay on Exit:

• Cash i.e. coins. N.B. No change is given from the parking machines and you can only pay with coins.
• Credit card (the credit card machine is located inside the main entrance (Bernard Meade Wing)
• Telephone (the first time you call you will need your credit card details and your car registration).
• Download the app – @  https://www.glideparking.com/register your details on the app. The vehicle will then be auto recognised, and will notify you of the amount to pay, pay within the 24 hrs.

The charging period for the public car parks are from 8:00am to 8:00pm, seven days a week.

The current minimum fee is £2.00 (for the first hour) and £1.50 for each hour thereafter (up to five hours).

Car Parking Tariffs at Kingston Hospital

• Up to 1 hour £2.00
• Up to 2 hours £3.50
• Up to 3 hours £5.00
• Up to 4 hours £6.50
• Up to 5 hours £8.00

There is also a daily rate of £10 available which covers you for one calendar day (ie payment made at 10am covers you for the remainder of that day)

Please click here for information about parking for disabled visitors at the hospital.

Please note that vehicles who park on site and do not make payment for the time parked on site will receive a Parking Charge Notice. The Parking Charge Notice fee is £100, reduced to £50 if paid within fourteen days. Full terms and conditions for usage of the car parks are displayed at the entrance to the public car parks.

How to use the new system:

You no longer need to know the time you have parked on site as this will be automatically recorded.  You can pay by:

• Credit card (swipe or pin) (the credit card machine is located inside the main entrance (Bernard Meade Wing)
• Download the app – pay by app and follow the instructions.
• Or by coins or notes (which will give change) at one of the payment machines.

To pay on exit:

• Visit one of the payment machines
• Enter your registration and pay the money for the number of hours that has been calculated  for the time you have been onsite
• You can ask for a receipt.

Blue Badge Holders

All blue badge holders will no longer need to register with the new system. All Blue Badge holders will be required to pay for their parking,

How to use the new system:

You no longer need to know the time you have parked on site as this will be automatically recorded.  You can pay by:

• Credit card (swipe or pin) (the credit card machine is located inside the main entrance (Bernard Meade Wing)
• Download the app – pay by app and follow the instructions.
• Or by coins or notes (which will give change) at one of the payment machines.

To pay on exit:

• Visit one of the payment machines
• Enter your registration and pay the money for the number of hours that has been calculated  for the time you have been onsite
• You can ask for a receipt.

In the event that A Blue Badge parking space is unavailable all blue badge holders can park in any visitor car parking space except staff parking areas.