Volunteer Vacancies




 Vols 2


We are recruiting for the following Volunteers roles during January 2018    

 You should only apply if you are able to attend the Assessment and Training dates and please only apply for one Volunteer role.

Dining Companions Volunteers - help patients to eat and drink well in hospital. If you have a little over an hour a week to spare, this role make a difference. We aim to have Dining Companions in every medical ward for lunch (12.15 - 13.30) and dinner 17.15 - 18.30) seven days a week. We ask volunteers to commit to one mealtime a week on a regular basis for a minimum of 6 months.

Recruitment Opens                       16th Jan 2018

Recruitment Closes                  29th Jan 2018

Assessment                                6th Feb 2018

Training and Induction                7th Mar 2018

To apply, please click the link,

Main Outpatients Welcomer Our refurbished main Outpatients Department is one of the busiest in the area. Our volunteers located in the Main Outpatients entrance are the first point of contact for patients and visitors when they arrive in the Hospital. They are a friendly, welcoming face and have a good knowledge of the hospital and the services offered. They help Patients and visitors to naviagte the different sections of MOPD, and improve visitor experience at the hospital.

Recruitment opens                             2nd Jan 2018

Recruitment closes                         23rd Jan 2018

Assessment                                       30th Jan 2018

Training and Induction                      28th Feb 2018

To apply, please click the link,

We will be recruiting for the following volunteer roles in the near future, please check this page for updates.

Discharge Support Volunteers -  help reduce the fear and anxiety that many patients feel when they are discharged and return home after a hospital stay. They will offer emotional and practical support in hospital by running errands, helping with packing, accompanying patients to discharge lounge and providing empathy and a listening ear. Volunteers will provide assistance for up to six weeks and will build a relationship with service users to help them identify what services they need after leaving hospital and help them access support from local community and voluntary organisations.

Emergency Department Volunteers- Improve patient and relative experience of ED through offering practical and emotional patient support. You'll be supporting a busy ED service at the front line of emergency admission. Tasks can include tea rounds, assisting patients with meals, befriending patients, providing patients with information about Kingston Hospital ED, conducting the Friends & Family tests, liaising with patients about waiting times, tidying waiting areas, sitting with patients who are anxious, supporting patients with dementia and thier carers... And more! This role is well suited to volunteers who can keep calm in a crisis, like meeting people from all walks of like, and can listen to people without judgement. An informal assessment will be required and we'll provide you with the speficif training that you need to undertake this role safely and effectively

Paediatric Play Volunteers  support our young patients aged 0-18 across the Paediatric wards and clinics by offering craft and play activities and story-telling in waiting areas, inpatient wards and paediatric A&E. This role is best wuited to volunteers who are enthusiastic, creative , patient and sensitive to the difficulties faced by children in hospital. You must be 18 to apply for this role.

Sir William Rous Unit Welcomer Welcoming can involve simple sign-posting to ensure that patients and visitors can get to wherever they need to go. More often, Welcomers are guides, accompanying people across the hospital site, providing clear information about the hospital, and the services available to patients, such as the Patient Advice and Liaison Service (PALS). They also ask people about their experience at Kingston Hospital and capture feedback through the Friends and Family Test and communicate with patients during the waiting times for appointments.

Chaplaincy Volunteers play an important role within our Hospital Chaplaincy Team.  Volunteers can assist with the pastoral and spiritual support of patients of all faiths and philosophies of life, and can also help the Team with administrative tasks and the organisation of special events such as open days, cultural celebrations and memorial services.  Volunteers visit assigned wards to spend time with patients on a one-to-one basis, providing companionship and spiritual support as needed.  Volunteers can assist patients with referral to a Chaplain to ensure any specific spiritual or religious needs are met.  The Chaplaincy provides a Sitting Service to support families with loved ones who are nearing the end of life, and some Volunteers are able to be involved in this. Our Chaplaincy Volunteers are drawn from all walks of life and need to be a member of good standing within their own faith or philosophical tradition and willing to work in a multi-cultural setting, supporting without judgement those who may wish to explore their own concerns, beliefs and values.  This role suits Volunteers who enjoy meeting people, building rapport and have the maturity to listen to people who may be in distress. We welcome Volunteers who can bring enthusiasm, sensitivity, reliability and commitment to this role. Further to Volunteer Induction, full training and supervision is provided by our Chaplaincy Team.

Admin Support Volunteers help support the smooth running of the hospital admin systems. This role is best suited to volunteers who enjoy an organised and systematic approach to tasks. No previous experience is required. We just need your commitment, patience, enthusiasm and reliability.  Role vary and include tasks such as photocopying, data entry, record keeping, telephone contact, filing. Admin roles are available Monday - Friday during business hours.

Dementia Volunteers- We need volunteers to help support the therapeutic activities programme that supports all patients with dementia. Dementia Volunteers work closely with the Dementia Activities Coordinator and ward staff to offer group and one to one activities for patients with dementia whilst in hospital.Full training is provided and we ask for a regular commitment of 3 hours per week. We are particularly keen to hear from applicants who may be able to support patient activities with singing, dancing, playing musical instruments, hand massage, painting, drawing, or any other ability or skill which can help with patient activities.

Maternity Volunteers - offer a warm welcome and guide to visitors to the Kingston Hospital Maternity Post Natal Services. Volunteers also help to make sure that new mothers are provided with meals, snacks and drinks to encourage their health and wellbeing in the early post-natal days. Volunteers are also instrumental in conducting feedback with mothers and partners to learn from their experiences. This helps the Maternity Service to constantly improve its care.  Through a regular commitment, you will  be a valued member of the team including the health care professionals, service managers and administrative staff. You will gain insight into midwifery and support services in an environment surrounded by experts including Midwives, Supervisor of Midwives and Practice Development Midwives.

Patient Experience Volunteer As a Patient Experience Volunteer you will be supporting patients, carers and other visitors to give feedback that helps us to improve the services and care we provide. Volunteers help patients to complete the Friends and Family Test and use other resaerch methods such as interviews to gather insight about patients' experiences. The data collected represents Patient experience and is used to identify priorities and actions that directly influence the quality of services and care at kingston Hospital. 

Keats Dining Companion Volunteers - Most of our patients on Keats Ward are recovering from a stroke. Many of the patients are elderly, some may have dementia, and some need physical assistance with feeding. As a Dining Companion, you will be assisting ward staff and patients during mealtimes, which includes feeding some patients who need extra help.

Dining Companion shifts are 7 days a week from 12.15pm -1.30pm and 5.15pm - 6.30pm

CNHC registered Aromatherapists and Holistic Massage therapists – Sir William Rous Macmillan Unit – offering complementary therapies to cancer diagnosed patients and their carers as part of the team of complementary therapists within the Macmillan Information and Support Centre.  You will be fully insured, a member of a professional association, qualified at Level 3 and able to commit to a minimum of 2 hours per week. This is an excellent opportunity to develop skills and expertise within a professional and supportive NHS environment. You should be enthusiastic and compassionate.

Royal Eye Unit Clinic Support Volunteer- The Royal Eye Unit can be one of the busiest areas of the hospital, with patients, visitors, staff  and families all coming through this route. Many are looking for help finding their way to an appointment or clinic. The REU Clinic Support volunteers are often the first point of contact for patients and visitors when they arrive at the REU and are a friendly, welcoming face. REU Clinic Support volunteers are needed throughout the week (Mondays to Fridays). The shift times are times are from 10am until 1pm, and from 1pm until 4pm.


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