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Electronic referrals (eRS)

From 2nd July all new referrals from a GP to a consultant led service will need to be made via E-Referral.

Full implementation of the NHS e-Referral Service (e-RS) is a key priority for the NHS. It will provide significant benefits for patients, and it will improve NHS efficiency.

All hospitals in SWL are participating in this and are switching over to e referral in July.

Exemptions to e-Referral:

The following services are exempt from e-referral and should continue to be referred to in the usual way:

  • Termination of pregnancy services
  • Rapid access paediatric clinics
  • Early pregnancy services
  • DVT clinics
  • Cancer referrals are also exempt and will continue to be made via email (using the existing pan-London referral forms to the usual email address).
  • # Clinic
  • TIA clinics
  • Referrals to the Emergency Department or Ophthalmology Emergency Department.
  • Sudden onset hearing loss for ENT (these must be seen within 48 hours)
  • Facial trauma/swelling for ENT and Oral & Maxillofacial surgery (these must be seen within 72 hours
  • Acute otitis externa for ENT (these must be seen within 72 hours)
  • Acute drug irruptions for Dermatology (these must be seen within 1/2 weeks)
  • Medical Emergency Referrals to Same Day Ambulatory Care service

Services which are not exempt:

The Rapid Access Chest Pain Clinic comes under the scope of E-Referral and should be referred into via E-Referral. These referrals will be treated as clinically urgent and booked quickly.

GP Practice staff can visit the e-Referral pages on the Kingston Hospital website or contact the e-Referral Lead at their CCG for further information or advice

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