We aim to make it easier for those referring to services at Kingston Hospital. In line with national Department of Health priorities, we ask all those referring from primary care to our hospital sites to use Choose and Book wherever possible.
Choose and Book is a national electronic service which gives patients a choice of place, date and time for their first appointment in a hospital or clinic.
Benefits of Choose and Book
Choose and Book has the capability of making a patient's pathway smoother and faster by giving the patient a choice of services which they can book directly into.
By booking directly into a service a patient receives an appointment there and then rather than waiting for a paper referral to be sent and then triaged and processed by the department. It is also easier to track a referral via Choose and Book as there is an electronic audit which reduces the amount of time spent on the paper chase and bureaucracy associated with existing referral processes.