New car parking system at Kingston Hospital and charges for blue badge holders from 22 January

Friday 5 January 2018

Kingston Hospital NHS Foundation Trust is introducing a new parking system to address issues highlighted by patient and public feedback on current arrangements. The new system will be in place from 22nd January, when new operator CP Plus will take over the management of Kingston Hospital’s car parks.

The new system will operate a ‘Pay on Exit’ model and users will not need to display a ticket. CP Plus uses an Automatic Number Plate Recognition system (ANPR) and will be in operation across all entrances/exits of the hospital site. When paying at the new machines, patients and visitors will need to put their registration number into the machine which will then calculate their payment.

The new system will also make paying for parking easier as both credit and debit card (including contactless) payments will be accepted. All machines will also give change and accept notes.

The hospital’s car parking charges will be staying the same, but in line with many NHS Trusts and local councils, the Trust will begin to charge blue badge holders for parking at the hospital. This change is being brought in independently of the new car parking system, but comes into effect at the same time.

The Trust has 30 Blue Badge spaces on site, located close to most of the buildings patients need to access. The Trust will also be increasing the number of blue badge spaces over the coming year, in addition to carrying out other works designed to improve accessibility to the hospital, including increasing the number of disabled bays and flattening surfaces. The revenue generated will help fund these improvements.        

Charles Hanford, Director of Estates, Facilities and Capital Development at Kingston Hospital NHS Foundation Trust, said:

“Our priority is to deliver the very best patient care and we need to make sure we can continue to invest in this. The revenue from car parking is used to provide and maintain our car parks and making sure they are secure, and any additional income is put back into patient care.

“In an ideal world we would not have to charge anyone for car parking. The Trust, like many others in the country, has taken the decision to bring in car parking charges for blue badge holders to ensure we can continue to invest in car parking improvements and developments.   

“I would also like to take this opportunity to stress that those needing financial support for parking costs can gain this through the Healthcare Travel Costs Scheme.”   


Notes to Editor

Healthcare Travel Costs Scheme -

More information can be found on the Kingston Hospital website -

New Pay on Exit car parking system

Car parking changes for blue badge holders at Kingston Hospital

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