Trust takes action on bullying in Theatres department

Tuesday 5 March 2019

Kingston Hospital NHS Foundation Trust commissioned an independent review into the Theatres department after receiving reports of some staff experiencing bullying. The review was undertaken from November 2018 to January 2019 and the findings issued mid-February.

Our staff had many positive things to say about working in theatres but that the review found that, although not widespread across the whole of Theatres or the Day Surgery Unit, there were instances of bullying within certain teams or individuals. 20% of theatre staff came forward for interview and of these 17 stated that there was a bullying culture.

Anna Jebb, Associate Director of Operations (Planned Care), who commissioned the report said, “Valuing Each Other is one of our core Trust values and we therefore have a ‘zero tolerance’ stance on any form of bullying or harassment. We will be taking immediate steps to start implementing the recommendations outlined in the review as well as taking additional actions that we ourselves have identified. All proposed actions will be developed alongside our staff to ensure we are adequately addressing concerns and involving them in solutions. We now have an opportunity to ensure that the positive points that many staff reported on are experienced by all.

“The Trust values all members of staff and we promise that every voice will have an opportunity to be heard. Our recent staff survey identified the Trust as being one of the top acute trusts in the country in a number of key areas, one of which was 74% of our staff saying they would ‘recommend the organisation as a good place to work’. This is something we would obviously want every member of staff to believe and will do whatever we can to support any who don’t feel the same way.”



Notes to Editors

  • The investigation was carried out by Capsticks Business Solutions, on behalf of Kingston Hospital.
  • The full report can be viewed here

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