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Coronavirus

Changes to visitor restrictions

To continue to keep our patients and staff safe, from Tuesday 24 March, we will no longer be allowing visitors to any of our adult inpatient wards and we kindly ask family members to instead keep in touch via telephone or video calls, where possible.

Exceptions to visitor restrictions will be made only in the following circumstances:

  • If a patient is receiving end-of-life care
  • Children under 16 on our inpatient wards – one visitor allowed at a time
  • Women in labour in our maternity unit – one birthing partner allowed

We ask for your help in respecting this guidance. Thank you.

Changes to our outpatient services

To reduce the number of visits to the hospital by members of the public, we are changing how we provide outpatient care.

We are only asking people to come to the hospital if it is essential for you to see a health professional because of your current health condition, or you need urgent investigations or treatment for a new problem.

Find out more about the changes to our outpatient services and what to do if you have an appointment.

We would like to reassure patients that Kingston Hospital remains committed to seeing all urgent cases, whilst assessing the most appropriate level of care and minimising risk to patients and staff.

Changes to Kingston Hospital’s Royal Eye Unit Eye Casualty walk-in service

We will no longer be offering a walk-in eye casualty service at the Royal Eye Unit. Patients who are self-referring or have been advised to visit the eye casualty by another healthcare professional will no longer be seen on a walk-in basis.

Patients with urgent enquiries are asked to contact us via our dedicated phone line (020 8934 6799), so that we can book an appropriate appointment for you.

Thank you for your co-operation and apologies for any inconvenience caused.

Important information about the coronavirus (COVID-19)

The NHS and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to protect patients, our community and NHS staff while ensuring as many services as possible are available to the public.

If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 7 days.

Please do not book a GP appointment or attend your GP practice.

If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine.

But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days. The most up-to-date public guidance is always online at www.nhs.uk/coronavirus

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.

Only call 111 direct if you are advised to do so by the online service or you cannot go online.

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