Unless you have heard otherwise from the hospital since receiving your admission letter, the hospital expects that you will arrive promptly for you operation on the date indicated in your admission letter using your own transport method or transport previously agreed with and booked by the hospital
You will be advised in advance whether your surgery will be in the morning or the afternoon. If you are having surgery in the morning, you need to arrive at the hospital by 7:45am. If you are having surgery in the afternoon, you need to arrive at the hospital by 1pm.
Please call the number on your admissions letter if:
Please go to our Day Surgery Unit, unless you have been told otherwise at your pre-assessment appointment or through leaflets that we have provided with your admission letter. Very occasionally, some of our day case operations are undertaken in our main theatres area, but you will be advised of this beforehand including where to go on the day of your operation. If you are uncertain about when to come in, or where to go, please telephone the contact number on your admission letter.
You may be invited to attend a pre-assessment clinic before the day of your surgery. At the clinic you will have the opportunity to discuss your needs and some investigations may be carried out to make sure that you are ready for admission.
We aim to respect your privacy, dignity and religious and cultural beliefs at all times. If you have any special needs, such as dietary needs or washing or praying facilities, please discuss this at your pre-assessment clinic, or telephone the contact number on your admission letter.
Once you arrive at the hospital, there are signposts to help you find your way and our “welcomers” are usually available at the main entrance in Bernard Meade Wing to help you. Your admission letter gives you the details of where to go when you arrive. If you are not sure, please ask at the main reception.
When you arrive on the ward, please:
If you need a medical certificate for your employer or for national insurance purposes, please let the ward staff know when you arrive or during your stay.
We provide limited storage beside each bed / trolley however these are not locked. We ask that, whenever possible, you do not bring valuables, such as jewellery or large sums of money into hospital. Although we will do our best to offer you privacy on the ward, hospitals are public buildings and we cannot accept liability for mislaid or stolen property or money that is not handed in for safekeeping.