The Hospital Team
To help you identify who everybody is, all staff wear a name badge giving their name and occupation. If you cannot see their badge, please ask the member of staff to show it to you.
When you arrive on the ward, a member of staff will welcome you and show you where to go. You will be under the care of a consultant (senior doctor) and a team of doctors, nurses and other healthcare professionals, such as pharmacists, therapists and radiographers. They will investigate, diagnose and treat you, see you regularly and decide when you are ready to leave hospital. If you would like to see a female doctor, we will do our best to meet this request where possible.
A registered nurse will be responsible for your nursing care during your hospital stay, and other nurses and healthcare assistants will also participate in your care.
Every ward has an experienced sister or nurse in charge who is responsible for overall management of the area. Groups of wards are supervised by matrons, who are responsible for standards of care and cleanliness and will help deal with complaints.
Please ask to see the sister, charge nurse or matron if you have any questions or concerns, they will be happy to talk to you.
A Guide to Who's Who
A consultant will oversee your diagnosis, investigations and treatment. He or she has a team of doctors including Registrars and Junior Doctors to support your care.
Matrons Senior Sisters/Charge Nurses Deputy Sisters/Charge Nurses
Staff Nurses Nursing Assistants Discharge Coordinators
Specialist Nurses Practice Development Lead Nurse Practice Development Nurse
Senior Nurse (Director and Deputy Director of Nursing)
Occupational Therapists (OTs) work with patients to help them do as much as they can for themselves. OTs wear white tops with dark green piping and green trousers.
Physiotherapists assess and treat patients who have mobility or transfer issues. They wear white polo shirts and navy blue trousers.
Speech and Language Therapists
Speech and Language Therapists (SALT) provide help and support to patients who are having difficulties with their speech. They do not wear a uniform.
Dieticians assess, diagnose and treat diet and nutrition-related health problems. They do not wear a uniform.
Kingston Hospital is a teaching hospital responsible for training a wide range of health professionals. This means that students, supervised by qualified staff, might be involved in your care. This will not affect the quality of your treatment in any way, but does give valuable training for the students. Please tell the doctor or nurse in charge if you do not want students to be present during your treatment. Your wishes will always be respected. Student nurses wear pale blue striped uniforms.