In line with national guidance, we continue to offer the majority of our outpatient appointments at Kingston Hospital virtually.
However, we are now beginning to offer face-to-face outpatient appointments, to some patients, where a virtual appointment is not possible. We will be in touch if this applies to you.
If you are invited to Kingston Hospital or Raynes Park for an outpatient appointment we will phone you the working day before your planned appointment and:
On the day of your hospital appointment, please travel to the hospital on foot, by bike or by car if you can (limited parking in available on site.) Please avoid using public transport if this is possible.
You will be asked to arrive 5/10 minutes before your appointment time. On arrival with us, a member of staff will offer you a surgical face mask and ask you to sanitise your hands. You will also have your tempreature checked using a scanning thermometer.
Do not bring anyone with you into the hospital for your appointment. If someone brings you to the hospital, please ask them to wait in the car outside or outside the hospital building. If you have specific cirucumstances that mean you need to be accompanied to your appointment please let us know when you arrive.
We understand that you may be worried about coming to hospital, but please be assured that we are taking many steps to minimise the risk of Covid-19 transmission. We are doing this by continuing to run as many of our clinics as possible virtually. We have also re-arranged many of our patient areas to help maintain social distancing, and we have made changes to clinical environments to promote effective infection control.
For more information or if you have any queries or concerns, call your hospital department and they will be pleased to help.
Changes to our walk in services
The Royal Eye Unit: The REU is closed to non-urgent care. If you think have an urgent eye problem or have been told by an eye specialist to visit the Royal Eye Unit because your problem is urgent, please call 020 8934 6799.
Wolverton Sexual Health Centre: The Wolverton is currently using telephone consultations to assess sexual health or contraception care needs. Please call 02089749331 to access this service.
If another health professional has asked you to visit The Wolverton please still call 02089749331 first so we can ensure you receive the correct care.
Please visit the services website for more information and other contact methods www.sexualhealthkingston.co.uk
If you have any appointment query, please contact the teams on the following numbers:
If you wish to cancel an appointment and you do not wish to rebook please email email@example.com. Please note that as you do not wish to have a further appointment you will be discharged back to your GP.
From 1 October 2015 Kingston Hospital will be a smokefree site. This means smoking will not be permitted anywhere in our hospital buildings, car parks and grounds. This includes all tobacco products, e-cigarettes and vaping devices. For more information click here.