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Your outpatient consultation

 

The Trust will soon be commencing the redevelopment of its MRI facility in partnership with In-Health, to provide a new state of the art three storey building as well as remodelling and upgrading its existing facility including the adjacent trauma and orthopaedic unit. The first phase of this is for the Trust to provide temporary accommodation for the orthopaedic clinical and administrative teams to allow the MRI building works to take place. Works to provide this temporary accommodation, which will in the area that used to be used by SWL Pathology, will begin soon. The works associated with the actual MRI building will start Autumn / Winter 2017. The outcome of all these works means that the Trust will have a much improved orthopaedic and MRI working environment as well as new MRI scanners with more scanning capacity which will be delivered more flexibly for patients across a 7 day week. Please bear with us while this work takes place.

 

 

Last year, more than 354,000 appointments were held in our Outpatients Department.

If you are coming for an Outpatient appointment, you may find it helpful to have a read through the guide to outpatients on this site. It details the location of various clinics, what to expect when you visit Outpatients, how we hold information about you and how to get to the hospital.

If you have any appointment query, please contact the teams on the following numbers:

  • Medicine (Cardiology, Haematology, Respiratory, and Elderly Care): 020 8934 2321
  • Specialist Outpatients (Rheumatology, Neurology, Nephrology, Endocrinology & Diabetic Medicine and Diabetes Day Unit): 020 8934 6156
  • Gynaecology (including colposcopy) and Breast: 020 8934 6407
  • Surgery (Colorectal, General, Upper GI & Vascular) and Urology: 020 8934 6041
  • Gastroenterology & Endoscopy: 020 8934 2099
  • Paediatrics: 020 8934 6403
  • Ophthalmology at the Royal Eye Unit: 020 8934 6404
  • Trauma & Orthopaedics: 020 8934 6983 or email orthopaedics@kingstonhospital.nhs.uk
  • Oral Surgery (Dental): 020 8934 6405
  • Audiology and Ear, Nose and Throat (ENT): 020 8934 6406
  • Maternity: 020 8934 2290
  • The Wolverton Centre for Sexual Health & Contraception: 020 8974 9331
  • Dermatology & Plastic Surgery: 0208 934 6473

If you wish to cancel an appointment and you do not wish to rebook please email opdcancel@kingstonhospital.nhs.uk. Please note that as you do not wish to have a further appointment you will be discharged back to your GP.

When attending your consultation:   

  • a health care professional will call out your name when it is time for your consultation, and will show you into the consulting room.  If you’re hearing is impaired please tell the receptionist on arrival;
  • you may be seen by a doctor, nurse, therapist or audiologist depending on the type of clinic you are attending. They will read your medical notes, may assess and examine you and may ask you questions;
  • you may be asked what medicines you are currently taking and it is important that you bring a list with you;
  • some patients find that it helps to write down the questions they would like to ask in advance;
  • please always ask questions if you do not understand, as we are here to help you;
  • our staff will try to ensure they explain things clearly to you, in a professional and courteous manner. If you forget to ask the doctor something, then please ask your clinic nurse, who will be glad to help you;
  • one companion is welcome to attend your consultation with you, but please remember to introduce them to the doctor, nurse or therapist, who reserve the right to refuse them admission to the examination room attached to the consulting room
  • where parents accompany children, both are welcome to attend;
  • students are often present in the clinic during the consultation and possibly during your physical examination. If you do not wish them to be present you have the right to say so to the clinic doctor.
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